Terms of service

Terms of Service

Last updated: September 2026

Welcome to Build My WOW BOX. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.

  1. General

These Terms of Service apply to all users of the site, including browsers, customers, and merchants. We reserve the right to update these terms at any time. Continued use of the site after changes are posted constitutes acceptance of those changes.

  1. Products and Orders

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. Product images are for illustrative purposes and may vary slightly from the actual item.

  1. Custom and Personalised Orders

WOW Box orders are curated and assembled to order. By placing a custom order, you acknowledge that these items are made specifically for you and cannot be cancelled once processing has begun, except as required by Australian Consumer Law.

  1. Pricing and Payment

All prices are listed in Australian dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time. Payment must be received in full before an order is dispatched.

  1. Shipping and Delivery

We aim to dispatch orders within the timeframe stated at checkout. Delivery times are estimates only and may vary due to factors outside our control. Build My WOW BOX is not responsible for delays caused by third-party carriers or customs.

  1. Returns and Refunds

Please refer to our Return and Refund Policy for full details on returns, exchanges, and refunds.

  1. Intellectual Property

All content on this site, including images, text, logos, and designs, is the property of Build My WOW BOX and may not be reproduced or used without prior written permission.

  1. Limitation of Liability

To the extent permitted by law, Build My WOW BOX will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  1. Australian Consumer Law

Nothing in these terms limits your rights under the Australian Consumer Law. Our products come with guarantees that cannot be excluded under Australian Consumer Law.

  1. Contact

For any questions regarding these terms, please contact us at zanyg888@gmail.com.